Everyone makes mistakes, the main thing is to correct them in time and not to allow them anymore.
1. Forgot to answer the client.
Someone wrote to you in the direct or on WhatsApp, you read, you wanted to answer … but then the phone rings, the boss asks for an urgent report, the colleague was carried away with the story and that’s it. At best, you remember the next day.
How do you fix it?
Answer when you have time, or don’t answer and take a screenshot, and go back to the screenshot as soon as you can, or you’ll be mired in a lot of photos.
2 Waiting for a response from the client
You’ve sent the terms and you’re waiting, and what if your client has 100,500 cases, and he’d like to work with you, but he’s been distracted, and then he’s happy, and he can’t find you, and the client has a blockage in the directory, and he doesn’t remember your nickname.
How do you fix it?
Of course, you should have a simple, understandable nickname, and feel free to write and remind yourself whether the question is relevant at the moment or remind you later.
3 Do not record the appeals of warm customers.
They asked you about a product or service that you don’t have yet, but you plan to do it.
How do you fix it?
Put this client on the waiting list.
4. To think for the client
He’ll say it like this, I’ll say it like this, he won’t like it.
How do you fix it?
Ask the client a question and keep quiet. It’s important to listen often.
5. Not to sell at all.
You expect the customer to find you, write, ask where to pay the money and come for the goods ???
There are profiles that do something, but there is no price, no call to buy, no customer route.
How do you fix it?
Prepare an account, study your CA, choose a niche and sell.