Oh, this messaging battle!
After the recent large-scale upgrade of Telegram, WhatsApp launched a new option.
There are interactive buttons that are available for business accounts. The buttons themselves are implemented as HSM templates.
What is the advantage of buttons?
Button with a link to the company’s website or with a phone number Buttons with text that allow you to answer a question with a single click What is the use?No longer need to manually write a number corresponding to the desired answer option. Now, to respond to a message, just press the button Do not have to switch between applications and type in your address in the browser
Features of buttons:
Buttons – part of the HSM template, which must be coordinated with WhatsApp In buttons can not be advertising In buttons can not be variables, paragraphs, emoji or formatting symbols
To set the buttons, connect your WhatsApp Business API account.
- A button with a link to the company’s website or phone number
- Buttons with text that allow you to answer a question with one click
- What’s the use?
- You don’t have to manually write a number that corresponds to the desired answer. Now, to answer a message, just press the button.
- No need to switch between applications and enter your address in the browser
- You can call back with one tap.
- Buttons are part of an HSM template that needs to be aligned with WhatsApp
- There can be no advertising in the buttons.
- Buttons cannot have variables, paragraphs, emojis or formatting symbols.